Dan
Founder
Share a little about the owner's story and what inspires this family mission.
Our Family
Where It All Began
Family First Alert was born from a very personal experience. Dan’s mother fell in the shower and was unable to get help for eight hours. Knowing there had to be a better way to protect the people we love, Dan set out to find a solution. That moment became the beginning of Family First Alert.
A Community Business
By 2014, Family First Alert had become a trusted part of the local community in West Virginia. While we remained a small business in a small town, we were proud to know our customers personally and build relationships rooted in trust, care, and helping families feel safer.
A New Chapter
In 2018, Family First Alert moved across the country to Utah and began a new chapter. The move introduced us to new communities, new customers, and new opportunities to help families across the country—while staying true to the personal service that started it all.
Family Carries It Forward
In 2025, the next generation stepped in as Dan’s son and daughter-in-law took over the business, allowing the family to begin their well-earned retirement. Today, we’re continuing to grow Family First Alert while carrying forward the values, personal care, and commitment to family that started it all.
A family-led mission
Meet the family behind Family First Alert
We believe peace of mind starts with people who care. Get to know the family behind our work.
Michael
Co-Owner
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Becky
Co-owner
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Katie
Marketing Director
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FAMILY FIRST ALERT
What Guides Us
We believe everyone deserves to live with confidence, connection, and the freedom to feel at home in their own life.
Our Mission
To provide dependable medical alert solutions that help individuals maintain their independence while giving families greater confidence and peace of mind. We make safety, connection, and access to help simple and reassuring.
Our Vision
To create a world where people can live confidently and independently, without fear of being alone in an emergency. We strive to be a trusted name in personal safety through genuine care, reliable technology, and personal service.
Our Priorities
- People first Treat every customer like family, with compassion.
- Independence Empower people to live life on their own terms.
- Reliability Provide dependable technology and professional monitoring.
- Personal connection Offer genuine support from real people who care.
- Continuous improvement Keep finding better ways to protect and serve.
Care that helps you feel safe, connected, and free to live fully.