Press for Help
Press the pendant’s help button to start a connection, without needing to find or reach a phone.
Family First Alert
Help Is Only a Conversation Away
When the wearer presses the help button, the pendant can connect them with a trained response professional through two-way voice—no phone needed. The ability to hear and speak with a real person can bring reassurance in an uncertain moment.
Speak Directly
Built-in microphone and speaker support a hands-free conversation with a trained response professional.
Share What’s Happening
The wearer can describe the situation, answer questions, and share important details in their own words.
Get the Right Assistance
The professional can use the conversation to help determine an appropriate next step based on the situation and service procedures.
The monitoring professional can listen, ask questions, and help determine appropriate next steps according to the service plan.
